The time I need to prepare an order for shipping is normally 5-7 business days. For more specific details, please see an individual item description.
Shipping prices on jewellery orders are as follows:
- FREE to addresses in the UK & EU via standard Royal Mail
- £4 to addresses in the USA and the rest of the world (excluding Canada) via standard International Royal Mail
- £14 to addresses in Canada via tracked/signed for International Royal Mail
For shipping prices of non-jewellery items, please see individual listings.
A tracked shipping upgrade is available on any order for purchase at checkout.
Customs and Import Taxes
- Pay with Visa
- Pay with Master Card
- Pay with American Express
- Pay with Diner's Club
- Pay with Discover
- Pay with Maestro
- Pay with PayPal
- Pay with Google Pay
- Buy with Apple Pay
Returns & Refunds
- Custom or personalised orders
- Intimate items (for health/hygiene reasons)
Information I Collect:
To fulfil your order, you must provide me with certain information (which you authorised Shopify to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewellery, for example), if you contact me directly.
Why I Need Your Information and How I Use It:
- as needed to provide my services, such as when I use your information to fulfil your order, to answer queries, or to provide customer support
Information Sharing and Disclosure:
- You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
- You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
How to Contact Me:
For purposes of EU data protection law, I, Allyson Shaw, am the data controller of your personal information. If you have any questions or concerns, you may contact me at email@example.com.
Alternately, you may mail me at:
Allyson Shaw, 15 Clunie Street, Banff, Aberdeenshire, AB45 1HY, United Kingdom.